It will not surprise some people, but after the online newspaper El Mundo, the most read online news source in Spain, ran a poll to rank the best and worst companies of 2006, FON came as the winner in the ‘worst’ category (scroll down a bit, about half way down). With comments such as ‘a project with no future’ and ‘hot air’, readers gave enough bad marks to put FON in the spot. The poll was open, so people could vote for any company they wanted, there was no shortlist or closed options.
I have been very critic with FON in the past, and I have also been accused of all sorts of things in relation to the criticism, but I know there are a lot of people out there upset with the way things have been running. They have had many chances to fix their problems, it’s not that hard to implement a decent customer service, or to fulfill orders in reasonable time, it just takes good management and a competent team. I am sure there are many very competent people at FON, who work really hard every day to make things happen, but their efforts have sadly not transpired.
As for the picture, I hope it doesn’t offend anyone, but since there was no response by Martin to my comments on his blog after his acid post, or after reporting the vulnerability in their maps service, I don’t have any moral issue about making fun of FON (no pun intended…well…sort of).
FON, ranked the worst company by readers of El Mundo, Spain’s top online newspaper
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